practice management

Overhead is Your Enemy

This is not breaking news. Dentists have long understood that overhead is the enemy...

Patient-Centric Marketing: How Dental Practices Can Build Trust and Loyalty

Dentistry is about more than just creating healthy smiles. It’s also about fostering strong,...

Do You Have the “Right Stuff” to Grow Your Practice?

There’s an old adage in business that says, “If you’re not growing, you’re dying.”...

I’ve Arrived! Allowing Yourself to Experience the Feeling of Success

It can’t be much of a surprise that some of our deepest insights come...

VIEWPOINT – WNL: Within Normal Limits, or a Dangerous Assumption?

Our professional community was rocked by the passing of a young dentist in 2021....

How to Deal with a Difficult Patient

Even if you have a practice with 5-star customer service, you’ll still encounter patients...

Dental Practices Online: Why It Is Important to Have an Online Presence

Have you recently tried to search for a business, service provider, or medical professional...

The Practice Transition Conundrum

The Practice Transition Conundrum: The Unanswered Questions Practitioners Face Amidst the Proliferation of DSO...

Why Customer Service Still Counts

The retail world is gradually shifting to online purchasing. No one believes that 100%...

Using Patient Testimonials in Dental Practice Marketing

Patient success is the hallmark of a successful dental practice. There is no better...